Network operators and telecommunications regulators rely on Bitek’s Voice over Internet Protocol (VoIP) Network Protection Solutions to guide government telecommunications policy and legislation, protect networks from fraud and help recover tax revenues.
Bitek Solutions continuously monitor, analyse and filter telecommunications traffic to protect your country’s networks. With the ability to detect more than 100 protocols — including Skype, WhatsApp, Vonage and Facebook Messenger — Bitek Solutions leverage new technologies in network protection and combine Bitek’s Network Protection Architecture, telecommunications expertise and highly specialised investigative services to arm you with the information you need to identify and stop criminals, fraudsters and network abuse.
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Each of Bitek’s customers has different network challenges and strives to achieve diverse objectives and results. Here are some examples of the opportunities available to you as a Bitek customer.
Detect fraud and identify revenue losses
Modernise regulatory and operational policymaking
Create new revenue streams
Negotiate confidently using data-driven metrics
Stop criminality in its tracks
With Bitek’s customised solutions, regulators have realised tangible benefits, including revenue recovery, generation of new revenue streams, operational efficiencies, enhanced national security and intelligence support for law enforcement agencies. Bitek offers a wide range of solutions to suit your business needs and constraints, ranging from fully managed services to hands-off turnkey operations, supported by comprehensive training packages that cover system/maintenance, network technology, fraud investigations and forensic analysis, in addition to specialised topics of your choice.
Bitek‘s regulatory solutions help regulators identify and prevent telecommunications fraud and protect telecommunications revenues, taxes and USF contributions. Regulators can audit carrier and ISP activity, perform forensic analysis, investigate suspicious network activity, cases of potential fraud and SIMbank activity, filter illegal websites and prevent illegal/bypass network traffic.
Bitek’s security solutions protect networks from fraud and stop entities which are illegally using your national networks. Using these solutions, regulators can analyse and audit VoIP and OTT traffic and understand network topology to identify operators that are bypassing or hiding traffic.
With Bitek’s auditing solutions, regulators can identify discrepancies between operator’s actual and required payments and can produce consolidated revenue reports based on the source and type of traffic — SIP, OTT, VoIP, landlines, mobile, etc. With these reports, regulators can perform historical analysis, identify shifts in the source of revenues and forecast future traffic patterns and trends.
In addition to our equipment-based solutions, Bitek offers expert advice, consultancy and training on network auditing, VoIP regulations and fraud management to help regulators form policy and draft new telecommunications legislation to address emerging communication methods/protocols (SIP, VoIP, OTT etc.).
We work hand-in-hand with you through all stages of your business change process, maintaining focus on the development and delivery of value. We focus on helping you:
Guardian: A Network Protection System that analyses network traffic and IP packet behaviour to measure, audit and synthesize VoIP traffic to promote informed policies, legislation, and strategy.
Telecommunications Auditing and Billing System (TABS): A customizable web-based system that allows you to measure, analyse and report (land, mobile, and VoIP) traffic volumes and bill for use for all forms of telephony services.
Bitek specialises in Voice over IP (VoIP) technology, providing telecommunications regulatory bodies with network protection solutions that identify fraud, help regulators recover tax revenues and guide government telecommunications policy and legislation. Powered by Bitek’s Network Protection Architecture, Bitek Solutions are highly customised to meet country-specific requirements. Each member of the Bitek team is a telecommunications expert whose mission is to build trusting, mutually beneficial business relationships with customers and suppliers to deliver the best solutions and customer experience.
Bitek is proud to be a highly active ICT Sector Member of the Commonwealth Telecommunications Organisation. We participate heavily in CTO’s activities, events and collective dialogue.
“Bitek has been a highly active member of CTO for several years and is a regular contributor to our events and activities. They have deep knowledge and experience in emerging communication methodologies and provide constant insight into the challenges that VoIP and OTTs are bringing to the telecommunications sector.”
—Gisa Purcell
Acting Secretary General, CTO
Email your CV or a letter of interest to careers@bitek.com
3 Open Positions
We are always looking for reliable signature researchers who have previous experience. We have several opportunities available in the U.S. and Europe.
1 Open Position
We are accepting submissions for a technically proficient PM who is willing to travel. We have an opening for a six-month to permanent role (based on performance). Ideally, candidates will have strong technical and political skills to manage relationships and deliver/review technical deployments.
1 Open Position
We are looking for a network engineer to support an existing customer in the Caribbean. The candidate must possess diligent troubleshooting ability and have a flexible and patient management style. A telecommunication or military background is preferred. Full system training will be provided.
1 Open Position
We constantly seek experienced forensic analysts to support our fraud investigation team in the battle against network crime and abuse. Candidates must have a deep understanding of network protocols, criminal behaviour and fraudulent methodologies. The candidate must be capable of conducting deep dive analysis of network traffic and identifying signs of potential fraud, criminality and network abuse.
Office No. 1906, XL Tower
Business Bay
PO Box 242964
Dubai
UAE
6 Liberty Square
PMB #324
Boston, MA 02109
United States of America
Tel: +1 (508) 470 1926
Kemp House
152 – 160 City Road
London, EC1V 2NX
United Kingdom
Tel: +44 (0)207 097 1595